Disabled Refuge Systems

Disabled refuge systems are designed for use in buildings that contain refuge areas. This type of intercom system allows emergency services to be in constant contact with the people in the refuge areas who seek assistance. The Disability Discrimination Act made it the responsibility of all companies, nationwide, to ensure that access to buildings and services is available to everyone.

Disabled Refuge Systems

Disabled Refuge Systems

Disabled Refuge Systems (DRS) systems are generally needed in the following situations:


In any building or sports or similar venues where there are disabled people or people who may have difficulty negotiating the evacuation route.


In buildings with phased evacuation and/or fire fighting lifts where it facilitates secure communications for building managers, fire wardens and attending fire officers.


At sports venues and in similar complexes, where it will assist stewards in controlling the evacuation of the area in an emergency.


In some buildings it might be necessary to take into consideration that the EVC system will address multiple uses and the outstation design will reflect its intended use.


The need for EVC in any specific building or complex will normally be determined by the appropriate regulation and/or a fire riskassessment carried out by the owner, landlord, occupier(s), employer(s) or other responsible person, as appropriate.

Disabled Refuge Systems

The following should be consulted when determining the type and function of a DRS system:

Approved Document B (Fire safety) Volume 2: Buildings other than dwelling houses.

BS 9999.

Guide to Safety at Sports Grounds, Fifth edition, 2008.

Fire Safety Guide No 3, Phased Evacuation from Office Buildings. London District Surveyors Association.

Guidance documents that support fire safety legislation.

Any authority responsible for enforcing fire safety legislation that applies to the premises.

FInd out more...

Our dedicated Disabled Refuge website contains lots of information and details regarding refuge intercom and toilet alarm systems.

Find out more and download further information at